You will need to provide all cables, wires, brackets and accessories to make your system work properly. The appropriate length cables and brackets are the most important things for a successful installation. To ensure you have everything you need, you can have a site survey completed before your installation or by calling the retailer you purchased your equipment from.

Most installations can be scheduled within 1-3 days.

That will depend on your system. Some installations will take longer than expected. Please allow for this in your schedule and make sure to have all the required equipment at your home before your installation.

No, anyone can purchase these services.

You can apply these charges to your monthly Verizon broadband bill (if applicable) or pay via credit/debit card.

Flat panel TVs can be mounted almost anywhere in your home where proper load bearing walls are located. Proper brackets and wiring are essential in all TV mounting applications. The size and brand of your TV may also limit your installation placement. It is highly recommended that you order our Consultation service if you want to mount a TV over a fireplace. Doing so prior to your installation will ensure the mounting surface is accessible and safe for you and your family. Please note, additional fees may apply for over the fireplace installs.

Yes, this is very popular in the design of many home theater systems. These typically require custom cables and in some cases very long cable runs across, under, or above your room. Our packages include single-room connectivity only. Extra charges may apply for multi-room connections and custom cabling. It is highly recommended that you order our Consultation service prior to installation to ensure that this can be done.

No. We recommend having a certified electrician install an outlet before your TV installation.

Our specialists will mount speakers in your wall or ceiling if those areas can be accessed. Due to different construction types, we can suggest locations that will be best suited for sound quality and the build type of your home. Be sure to choose speakers that fit your room, as this can adversely affect mounting locations. Extra charges may apply for walls with fireblocks between the studs. It is highly recommended that you order our Consultation service to have all of these types of questions answered to your satisfaction prior to your installation.

Some of your existing remotes may be consolidated or programmed to operate some functions of some of your devices. Not all manufacturer remotes will control all other years and brands of other manufactures. On specific installation packages we will attempt to get your remotes down to the fewest number possible. For remote consolidation, please have all owners’ manuals handy. We recommend purchasing a well respected universal programmable remote that will operate all devices on one remote control.